Once your specified Viu Premium+/Viu Premium Lite service plan is activated, you will receive the following items within 24 hours:
- One registration code
- A designated Club Care registration webpage link
This information will be sent to the valid email address you provided at the time of subscribing, as well as to your Viu app message inbox.
On receiving the registration code, you must complete registration for the insurance plan via the designated registration webpage within seven days from the date the code is issued. Each registration code can be used one time only and is non-transferable.
Note: Eligible customers must be aged between 18 and 80, hold a valid Hong Kong Identity Card, reside in Hong Kong and complete insurance plan registration within the specified period as instructed. The user must be both the applicant and paying entity in respect of the specified Viu service plan. If the name on the payment record does not match the name of the insured person, or if the user’s AlipayHK account is not registered under the real-name scheme, the user may not be eligible for cover under the insurance plan. Final eligibility and claims decisions rest solely with Bolttech Insurance. Complete eligibility criteria for insurance cover shall be governed by the policy documents. The Annual TravelCare Insurance cover period is 12 months from the effective date of the specified service plan.