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Technical Support

  • Why is the streaming quality inconsistent?
  • Why is the video streaming not smooth?
  • Video cannot be played. Why?
  • What should I do if a technical problem occurs when watching?
  • The video is cut off suddenly. What should I do?
  • Why is there no sound when watching?
  • Why is there just a black screen and no sound when watching?
  • How can I exit full-screen mode when watching a program?
  • How do I fast-forward or rewind a video?
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