Please provide a screenshot of your Viu user ID to prove you are the owner/user of the Viu account, then select “Contact Us” to request to delete your Viu membership account.
Contact Us
For Android users:
- Tap “Menu”
- Select “Terms & Conditions” then “Contact Us”
For iOS users:
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Tap “Menu”
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Tap your account name or profile picture. (Top of the menu)
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Tap "Edit" in the top right corner.
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The "Delete this account?" button should appear to perform account deletion.
Website users:
- Select “Contact Us” on page button
Finding your Viu user ID
For iOS/Android users:
- Enter the Viu app
- Click on the Viu avatar in the top left-hand corner to enter the member center
- After entering the member center, click on the user photo
- You will then see your user ID below
For Website users:
- Enter “My Profile” at Viu.com
- You will then see your Viu user ID
Note: The process takes 10 working days and information contained in this account cannot be restored once the account has been deleted.