If the need ever arise, please ensure to cancel at least 3 days before the renewal date to avoid recurring fee. Depending on the payment method that you chose upon subscription, the steps to cancel subscription are as below:
Mada:
To deactivate your MADA subscription please follow the below steps:
A. Raise a request to the MADA
OR
B. Raise a ticket to VIU
- Launch VIU app
- Go to Menu
- Click on Contact Us
- Do not delete the auto-generated text
- Elaborate why do you wish to terminate your subscription
- Click on Send button
Alternatively, please contact us for assistance.