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Quick Links

Frequently Asked Questions

  • What is VIU Paid Service?
  • How to Connect to Smart TV?
  • How can I get a FREE 14-Day Viu Premium Service trial? Will I be notified when my free trial is about to end?
  • Why can’t I enjoy Viu exclusive privileges after payment?
  • How do I cancel my Viu Paid Service?
  • How to delete an account

Technical Support

  • Why is the streaming quality inconsistent?
  • Why is the video streaming not smooth?
  • Video cannot be played. Why?
  • What should I do if a technical problem occurs when watching?
  • The video is cut off suddenly. What should I do?
  • Why is there no sound when watching?
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Viu Customer Center (PH)
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