Please note that the Parental Control PIN is device-specific. Hence the Parental Control PIN may be different for each device.For Mobile/Tablet/iPad Devices
Kindly uninstall and reinstall the App.
For Laptop/Desktop & Smart TV Devices
Kindly Clear the Cache and Clear Cookies on the web browser.
Kindly Clear the Cache and Clear Data of the Viu App on the Smart TV.
For further assistance, please email us at enquiry.sg2@viu.com with your devices' brand and model. Thank you!