If you subscribed 365-Day Viu Premium+ Service

Subscription to 365-Day Viu Premium+ Service To Enjoy Free Club Care Annual TravelCare Insurance (Individual Plan B) Terms and Conditions (these “Terms and Conditions”)

1. During the Promotion Period (as defined below), subscribing to the 365-Day Viu Premium+ Service ("Designated Service Plan") directly via the designated Viu website (as defined below) at HK$798 and successfully complete the payment using an Applicable Payment Method (as defined below) via the billing platform authorised by Our Company (as defined below) ("Third-Party Payment Platform") will receive one (1) registration code ("Registration Code") for a complimentary "Club Care Annual TravelCare Insurance (Individual Plan B) (12 months)" ("Protection Plan"). The Registration Code can be used to register for the Protection Plan once via the designated Club Care registration web link ("Designated Registration Webpage") ("this Promotion").

    

2. This Promotion is valid from 8 October 2026 to 21 September 2027, both dates inclusive ("Promotion Period").

    

3. To become an eligible customer to enjoy this Promotion ("Eligible Customer(s)"), you must:   
   (1) currently not be a subscriber of any paid Viu plans, or be a current subscriber of the Viu Premium Lite service; and
   (2) subscribe to the 365-Day Viu Premium+ Service at HK$798 via the designated Viu webpage link:  https://www.viu.com/ott/hk/en/premium?page_option=plan_detail&partner_id=1214 ("Designated Viu Webpage") using (i) credit card, (ii) debit card, or (iii) real-name registered Alipay HK (collectively, the "Applicable Payment Methods")

    

4. The Designated Service Plan is provided by PCCW OTT (Hong Kong) Limited ("Our Company"). By activating and using the Designated Service Plan, you shall be deemed to have agreed to be bound by the Viu Terms and Conditions (https://www.viu.com/ott/hk/en/copyright-statement/terms-and-conditions), the Personal Information Collection Statement (https://www.viu.com/ott/hk/en/copyright-statement/privacy) and these Terms and Conditions.

    

5. A first-time user without a Viu account is required to register for the Viu account before subscribing to the Designated Service Plan through this Promotion. Each Viu ID can enjoy in this Promotion once only. This Promotion cannot be used in conjunction with any other Viu promotional plans. Our Company reserves the absolute discretion to determine the eligibility of each Eligible Customer to enjoy the Promotion without giving you prior notice. Our Company shall bear no liability whatsoever for the cancellation of eligibility of any Eligible Customer.

    

6. When subscribing to the Designated Service Plan, if you make a payment directly by (i) credit card or debit card, you must provide your credit card or debit card information to the Third-Party Payment Platform and authorise a transaction in the full amount; or (ii)  real-name registered Alipay HK, you only need to authorise the Third-Party Payment Platform to charge a full amount. The Designated Service Plan will be activated immediately upon successful payment. The payment account used for payment must be functioning properly; otherwise, the subscription will be invalid. Once your payment for the Designated Service Plan is completed, it cannot be cancelled or refunded.

    

7. Unless you cancel your 365-day Viu Premium+ Service subscription under the Designated Service Plan at least twenty-four (24) hours by the end of the 365-day subscription period, the Viu Premium+ Service under the Designated Service Plan will be automatically renewed for 365 days on a recurring basis at HK$798 per a 365-day subscription (or at the adjusted pricing at the time of renewal) until you cancel your Viu Premium+ Service subscription.

    

8. Upon activation of the Designated Service Plan, each Eligible Customer is expected to receive one (1) Registration Code and the Designated Registration Webpage via email and the Viu app inbox within twenty-four (24) hours. Eligible Customers must provide a valid email address when subscribing to the Designated Service Plan to receive the Protection Plan’s Registration Code and the Designated Registration Webpage . Our Company and HKT Financial Services (IA) Limited ("HKTIA") shall not be responsible or liable for (i) any delays, failures to receive the Registration Code and Designated Registration Webpage , and/or any claims, losses, or damages arising therefrom due to an incorrect email address provided by you; or (ii) any claims, losses, or damages resulting from your failure to check your electronic inbox in a timely manner for any reason, which causes a failure to use the Registration Code and Designated Registration Webpage on time. If an Eligible Customer does not receive any email from Viu containing the Registration Code and Designated Registration Webpage twenty-four (24) hours after subscribing to the Designated Service Plan, please contact enquiry.hk@viu.com for enquiries.

    

9. The Registration Code and the Designated Registration Webpage are issued and managed by HKTIA respectively . Unless otherwise notified by HKTIA, an Eligible Customer must complete the registration for the Protection Plan on the Designated Registration Webpage within 7 days ("Registration Period") from the date the Registration Code is issued ("Registration"). Unused Registration Codes will become invalid after the Registration Period, and the Eligible Customer will not receive any form of compensation or replacement Registration Code thereafter. Each Registration Code can only be used to register for the Protection Plan once. The Registration Code is restricted to the personal use of the Eligible Customer and is non-transferable. The effective date of the Protection Plan shall be subject to and run concurrently with the effective date of the Designated Service Plan, with a validity of one year. The Protection Plan will not automatically renew after one year from its effective date.

    

10. If an Eligible Customer does not receive all confirmation SMS and/or emails from Club Care within two (2) months after completing the registration, please call the Club Care Customer Service Hotline at 2888 2228 for enquiries.

     

11. The Protection Plan is arranged to you directly by Club Care and is subject to the relevant terms and conditions of Club Care. For details, please refer to https://www.hktia.com.hk/doc/pdf/ATC_PTNC_MOOVVIU.pdf . The Protection Plan is underwritten and provided by bolttech Insurance (Hong Kong) Company Limited ("bolttech Insurance"), and is distributed and arranged by Club Care. Club Care is a service brand operated by HKTIA. HKTIA is a licensed insurance agency under the Insurance Authority of the Hong Kong Special Administrative Region ("IA") (Licensed Insurance Agency License No.: FA2474) and is appointed by bolttech Insurance as a licensed insurance agency; HKTIA acts as an insurance agency to arrange insurance products and provide related services.

     

12. You must ensure that the Registration Code is entered correctly and accurately on the designated webpage to register for the Protection Plan. If you have any questions, please call the Club Care Customer Service Hotline at 2888 2228 for enquiries. Any usage, related communications, and transactions between you and HKTIA and/or bolttech Insurance regarding the Registration Code, Designated Registration Webpage, and/or Protection Plan are strictly matters between you and HKTIA and/or bolttech Insurance. You agree that Our Company shall not be legally liable or responsible for any loss or damage arising from the Registration Code, Designated Registration Webpage, and/or Protection Plan. To the maximum extent permitted by applicable laws, Our Company makes no warranties of any kind, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose, regarding the products and/or services provided by HKTIA and/or bolttech Insurance.

     

13. To be an insured person under the Protection Plan, an Eligible Customer must (i) be aged between 18 and 80, hold a valid Hong Kong Identity Card, reside in Hong Kong, and complete the registration for the Protection Plan within the Registration Period as instructed; and (ii) use an Applicable Payment Method registered under their real name which matches the name of the insured person of the Protection Plan to subscribe to the Designated Service Plan, subject to the Policy Documents. bolttech Insurance reserves the right of absolute discretion to determine the eligibility of the insured person.

     

14. (1) When you submit a claim, bolttech Insurance shall require you to provide relevant information and documents for review and verification, including but not limited to your Hong Kong Identity Card, Viu ID, policy number, Registration Code, and (a) the relevant credit card, debit card or bank statement (if applicable) and/or (b) the relevant Alipay HK payment records and identity information screenshot (if applicable) for the subscription to the Designated Service Plan, as well as the confirmation SMS issued by Club Care to confirm the identity of the insured person.  (2) Please note that you should retain (a) the relevant credit card, debit card or bank statement (if applicable) and/or (b) the relevant Alipay HK payment records and identity information screenshot (if applicable) for the subscription to the Designated Service Plan, the Registration Code, the confirmation SMS issued by Club Care, and any other relevant proof verifying that the person who paid the Designated Service Plan fee is the same person as the insured person, for insurance claim purposes with bolttech Insurance (if applicable).

     

15. If (i) the name on (a) the relevant credit card, debit card or bank statement and/or (b) the relevant Alipay HK payment records and identity information proof for the subscription to the Designated Service Plan does not match the name of the insured person under the Protection Plan; or (ii) an Applicable Payment Method without real-name registration is used to subscribe to the Designated Service Plan, the relevant customer may be deemed ineligible as an insured person under the Protection Plan. bolttech Insurance reserves the final right of decision regarding the eligibility of the insured person and claims under the Protection Plan. For any questions, please contact bolttech Insurance directly.  

     

16. Our Company is the policyholder of the Protection Plan. Our Company is not an insurance company, agency, broker or intermediary and are not arranging for any contract of insurance or carrying on any regulated activities (as defined under the Insurance Ordinance) in connection with the Protection Plan, any insurance related products or services under the Promotion. Our Company is not the supplier, distributor or provider of the Protection Plan, any insurance related products or services or the Promotion, do not represent Club Care/HKTIA or bolttech Insurance, make no representations and warranties and accept no liability for any matters arising from, or in relation to, the same. For any enquiries in relation to the Protection Plan and the Promotion, please contact Customer Service Hotline of Club Care at 2888 2228 directly.

     

17. These Terms and Conditions do not constitute an insurance policy or an insurance contract. All information regarding the Protection Plan is provided by bolttech Insurance. The Protection Plan details listed in these Terms and Conditions are subject to the policy terms, product brochures, and related terms and conditions of the Protection Plan ("Policy Documents"). In the event of any discrepancy between these Terms and Conditions and the Policy Documents regarding Protection Plan matters, the relevant Policy Documents shall prevail.

     

18. The Protection Plan information contained in these Terms and Conditions provides only an outline of the insurance terms and conditions and does not contain all the terms and conditions of the Protection Plan. These Terms and Conditions do not constitute an offer for any insurance plan. For the full terms and conditions, detailed information, major risks, and exclusions of the Protection Plan, please read its Policy Documents carefully, visit the official Club Care website, or call the Club Care Customer Service Hotline at 2888 2228.

     

19. Any promotional offer(s) or promotional material(s) should be read in conjunction with the relevant Policy Documents. Before applying for insurance, please ensure that you understand the features of the Protection Plan and that it meets your needs. Customers should not apply for the relevant insurance product(s) solely on the basis of any promotional offer(s) or promotional material(s), and the information described in these Terms and Conditions does not include the full terms and conditions of the relevant Protection Plan. For the full terms and conditions, detailed information, major risks, and exclusions of the Protection Plan, please read its Policy Documents carefully.

     

20. bolttech Insurance reserves the final right of decision regarding the approval of any application for the Protection Plan and any disputes that may arise from such application and the Protection Plan. Any disputes regarding the terms of the Protection Plan shall be resolved directly between the insured person and bolttech Insurance. HKTIA’s role is limited to acting as an agent and arranging certain insurance products of bolttech Insurance (including the Protection Plan). HKTIA is not the insurer of this insurance product, nor is it responsible for underwriting, approving claims, or paying policy benefits or compensation; all related matters shall be processed and determined by bolttech Insurance in accordance with the policy provisions.

     

21. Our Company reserves all rights to amend these Terms and Conditions and to alter or suspend any part of this Promotion without prior notice. In the event of any disputes related to these Terms and Conditions and this Promotion, the decision of Our Company shall be final and binding. HKTIA and bolttech Insurance respectively reserve all rights to amend the relevant terms and conditions of Club Care and the Protection Plan, or to suspend any part of the Registration Code, Designated Registration Webpage, and Protection Plan without prior notice. In the event of any disputes related to the Registration Code and the Designated Registration Webpage, the decision of HKTIA shall be final and binding. In the event of any disputes related to the Protection Plan, the decision of bolttech Insurance shall be final and binding.

     

22. Our Company and/or its affiliates shall not assume any responsibility or liability for any malfunction, delay, system, or technical problems or other issues that cause your failure to participate in this Promotion on time.

     

23. To the maximum extent permitted by applicable laws, Our Company shall not be liable to you for any direct, indirect, special, incidental, exemplary, punitive, or consequential damages (including loss of use, data, business, or profits) arising out of or in connection with your participation in this Promotion, your use of the Registration Code, the Designated Registration Webpage, and the Protection Plan, whether based on contract, warranty, tort (including negligence), strict liability, or otherwise, and whether or not you have been advised of the possibility of such losses or damages. Notwithstanding anything contained in these Terms and Conditions or any other provision to the contrary, Our Company's liability in connection with this Promotion (if any) shall under no circumstances exceed the amount paid by you for the Designated Service Plan.

     

24. You acknowledge and agree that Our Company or any of its affiliates shall not be held responsible or liable to any other person for any disputes or claims arising out of your participation in this Promotion or your use of the Registration Code, the Designated Registration Webpage, and the Protection Plan.

     

25. You agree that these Terms and Conditions and all related matters shall be governed by, construed, and enforced in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong"), without giving effect to any principles of conflicts of laws. Any disputes arising out of or in connection with these Terms and Conditions or the performance thereof must be submitted to the courts of Hong Kong, which shall have exclusive jurisdiction.

     

26. In the event of any inconsistencies between the English version and the Chinese version of these Terms and Conditions, the English version shall prevail.