Frequently Asked Questions
- What is Viu Paid Service?
- How to connect to Smart TV?
- How can I get a FREE 7-Day Viu Premium Service trial? Will I be notified when my free trial is about to end?
- Why can’t I enjoy Viu exclusive privileges after payment?
- How do I cancel my Viu Paid Service?
- How to delete an account
Technical Support
- Why is the streaming quality inconsistent?
- Why is the video streaming not smooth?
- Video cannot be played. Why?
- What should I do if a technical problem occurs when watching?
- The video is cut off suddenly. What should I do?
- Why is there no sound when watching?