Please note that the Parental Control PIN is device-specific. Hence the Parental Control PIN may be different for each device.
For Mobile/Tablet/iPad Devices
- Kindly uninstall and reinstall the App.
For Laptop/Desktop & Smart TV Devices
- Kindly Clear the Cache and Clear Cookies on the web browser.
- Kindly Clear the Cache and Clear Data of the Viu App on the Smart TV.
For further assistance, please email us at firstname.lastname@example.org with your devices' brand and model. Thank you!