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Viu Customer Center (HK-en)
How to watch Viu on Smart TV?
Smart TV brands and models that support Viu:
What are the basic requirements for downloading the Viu app or browsing viu.com?
How can I download the videos?
What is Parental Controls?
Where can I activate Parental Controls?
Will the PIN be the same for all devices under one Viu account?
Will I still be able to watch restricted content if the Parental Controls is off?
I have forgotten my PIN. How can I reset my PIN?
What screen resolution standards are available?
How can I choose the screen resolution?