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Viu Customer Center (HK-en) Help Centre home page
  1. Viu Customer Center (HK-en)
  2. Features

Features

Smart TV

  • How to watch Viu on Smart TV?
  • Smart TV brands and models that support Viu:

Download Video

  • What are the basic requirements for downloading the Viu app or browsing viu.com?
  • How can I download the videos?

Parental Controls

  • What is Parental Controls?
  • Where can I activate Parental Controls?
  • Will the PIN be the same for all devices under one Viu account?
  • Will I still be able to watch restricted content if the Parental Controls is off?
  • I have forgotten my PIN. How can I reset my PIN?

Resolution

  • What screen resolution standards are available?
  • How can I choose the screen resolution?
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