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Frequently Asked Questions

  • What is Viu Paid Service?
  • How to connect to Smart TV?
  • Why can’t I enjoy Viu exclusive privileges after payment?
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Technical Support

  • Why is the streaming quality inconsistent?
  • Why is the video streaming not smooth?
  • Video cannot be played. Why?
  • What should I do if a technical problem occurs when watching?
  • The video is cut off suddenly. What should I do?
  • Why is there no sound when watching?
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Universal English
العربية العربية (الإمارات العربية المتحدة) العربية (البحرين) العربية (مصر) العربية (إسرائيل) العربية (الكويت) العربية (لبنان) العربية (المغرب) العربية (عُمان) العربية (فلسطين) العربية (قطر) العربية (المملكة العربية السعودية) English (United Arab Emirates) English (AU) English (Bahrain) English (Egypt) English (HK) English (ID) English (IL) English (Kuwait) English (Lebanon) English (Morocco) English (MY) English (NZ) English (Oman) English (PH) English (PS) English (Qatar) English (Saudi Arabia) English (SG) English (TH) English (Tunisia) English (ZA) Bahasa Indonesia Melayu (Malaysia) ဗမာ ไทย 中文 (香港) 中文 (新加坡)